> For the complete documentation index, see [llms.txt](https://contactharald.gitbook.io/contact-harald-legals/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://contactharald.gitbook.io/contact-harald-legals/whs-ask-harry/standard-use/unanswered-and-unavailable-calls.md).

# Unanswered and unavailable calls

An **unanswered outgoing call** to the End User will not be charged, if the receiving party does not pickup.  

Depending on the service, Ask Harry will wait and try a second time if the call remains unanswered.  For details of the number of retries and the delay between retries, see the documentation for that feature.

An **unavailable outgoing call** that goes through to voicemail or an answering service will be charged at the standard per-minute charge.  

**Note:** In all situations, if the feature includes an incoming call, the incoming call will be charged for.