# Unanswered and unavailable calls An **unanswered outgoing call** to the End User will not be charged, if the receiving party does not pickup. Depending on the service, Ask Harry will wait and try a second time if the call remains unanswered. For details of the number of retries and the delay between retries, see the documentation for that feature. An **unavailable outgoing call** that goes through to voicemail or an answering service will be charged at the standard per-minute charge. **Note:** In all situations, if the feature includes an incoming call, the incoming call will be charged for. --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://contactharald.gitbook.io/contact-harald-legals/whs-ask-harry/standard-use/unanswered-and-unavailable-calls.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.