# Phone number format guidelines

To ensure calls connect, all supplied phone numbers must be in the correct format.\
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The international phone number format, or E.164, makes dialling across countries easier with three parts: country code, area code, and the local number. When dialling please use this format: 

**+ \[Country code] \[Area code] \[Local number]** 

We accept spaces and (brackets) in the phone number.  Remember, add the plus sign (+) and your country code to the front, and remove the preceding zeros. 

For example, this is the correct format for Australia:

## +61 411 123 456

The following table shows examples of phone numbers that will not connect:

<table><thead><tr><th width="223.33333333333331">Incorrect format</th><th>Explanation</th></tr></thead><tbody><tr><td>041 123 456</td><td>Missing a digit. It should also have the country code prefix</td></tr><tr><td>7001 1234</td><td>Missing area code, missing country code</td></tr><tr><td>+61 412123456 ext 3</td><td>Extensions not handled</td></tr><tr><td>(415) 711 1234</td><td>No country code prefix. Spaces and brackets are OK but will be removed.</td></tr><tr><td>1800 CALLNOW</td><td>We do not accept alpha characters</td></tr></tbody></table>